Refund policy

We strive to ensure customer satisfaction with every purchase. Please read our policy carefully before placing an order.

1. Exchange Policy

• Exchanges are allowed within 5 days of delivery.

• The product must be unused, unwashed, and in original condition.

• All original tags must be intact.

• Products with removed or damaged tags are not eligible for exchange.

2. Refund Policy

• Refund requests must be raised within 5 days of receiving the product.

• Refunds will be processed only with a valid reason, such as:

  • Damaged product

  • Manufacturing defect

  • Incorrect item delivered

• Requests without valid justification may be declined after review.

• Products with removed tags or signs of use are not eligible for refund.

• To initiate this , please mail us on samtigar2023@gmail.com.
• Refund will be processed within 3 working days after receiving the product.

 

3. Cancellation Policy

• Orders can be cancelled within 24 hours of placing the order.

• Once the order is processed or shipped, cancellation will not be accepted.

4. Important Notes

• All requests for return, exchange, or refund must be communicated via our official support channel.

• The final decision on refunds and exchanges rests with the company after product inspection.

• Shipping charges (if any) are non-refundable, unless the error is from our side.